Privacy Policy
Privacy Policy

Absolutely! Here’s your **plain text version** of the Privacy Policy — no formatting, ready to paste into Flicket, your website, or documents:



---



Party Passport – Privacy Policy



This Privacy Policy outlines how Party Passport Entertainment & Events Pty Ltd (ABN 86 768 265 615) collects, uses, stores, and discloses personal information in accordance with the Australian Privacy Act 1988 (Cth).

By purchasing a ticket, attending an event, or engaging with us online, you agree to the terms of this policy.



1. What We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing information (when purchasing tickets)
  • Demographic details (e.g. age, postcode, access needs – if provided)
  • Social media handles (where relevant)
  • Information shared via contact forms, surveys or competitions
  • IP address and browsing data from our website (cookies, analytics)



2. How We Collect It

We collect information through:

  • Ticket purchases via platforms like Flicket or Humanitix
  • Email newsletter sign-ups
  • Surveys, feedback forms, and competitions
  • Contact made through our website or social media
  • Event registration forms (for both guests and performers)
  • Use of digital tools (e.g. Google Analytics, Meta Pixel)



3. Why We Collect It

We collect and use your information to:

  • Deliver event information and updates
  • Process ticket purchases and confirmations
  • Provide customer service and support
  • Improve our event planning, communications, and marketing
  • Conduct surveys or promotions
  • Comply with legal and safety requirements
  • Share relevant event updates or future event promotions (with opt-out available)



4. Disclosure of Information

We may share information with:

  • Third-party platforms used for ticketing, marketing, or communication (e.g. Flicket, Mailchimp, Meta)
  • Our trusted contractors or service providers (e.g. photographers, event staff)
  • Legal authorities if required by law

We do not sell or rent your personal information to third parties.



5. Storage and Security

We take reasonable steps to protect your personal data from unauthorised access, misuse, loss, or disclosure.

Information is stored securely in cloud-based systems with restricted access.

Only authorised team members can access your data.



6. Marketing and Opt-Out

If you’ve subscribed to our updates or purchased a ticket, we may send you information about future events.

You can unsubscribe at any time using the link in our emails.



7. Access and Correction

You can request to access or correct the personal information we hold about you at any time by contacting us at. We’ll respond within a reasonable timeframe.



8. Third-Party Links and Tools

Our website or ticketing pages may link to third-party sites (e.g. Instagram, ticket platforms). We are not responsible for the privacy practices of those platforms.



9. Privacy Questions or Complaints

If you have questions or concerns about your privacy, or believe we’ve mishandled your data, please contact us at:

Email: info@partypassport.com.au

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).



10. Policy Updates

This policy may be updated from time to time. The most current version will always be available on our website or upon request.